Customer experience
With thousands of verified 5-star reviews, we're committed to the customer satisfaction that defines us.
Based on 6652 reviews
about Richmond Small Wall Light Fine Porcelain - Bronze
Richmond lamps
11/09/2026
Total rip off
11/09/2026
Corston.com replied: Hi Susan, We're sorry to hear that you were unhappy with the quality of the plates you received. I can…
We're sorry to hear that you were unhappy with the quality of the plates you received. I can assure you that our plates are made from solid brass, only our outlets are made of plastic. Due to US electrical code all outlets must be made of non-conductive material such as plastic to prevent arc issues and electrical fires.
We've attempted to contact you via email as well as phone call, however we have not received a response. Please feel free to contact us so we can hopefully resolve any issues you have.
April Rousseau - Customer Experience Lead
about Richmond Small Wall Light Fluted Glass - Polished Nickel
11/09/2026
about Richmond Small Wall Light - Bronze
Richmond small wall light bronze
11/09/2026
about Malvern Small Wall Light Pleated Alabaster White - Antique Brass
Timeless Elegance & Exceptional Quality
11/09/2026
about Regent Recessed Small Pull - Antique Brass
10/09/2026
Daniel Lischer
10/09/2026
about Double Socket - Bronze | Black
Stylish, functional product
10/09/2026
about Claremont Small Wall Light Fine Porcelain - Bronze
10/09/2026
about Richmond Small Wall Light - Antique Brass
Good things in little packages
10/09/2026
about Richmond Small Wall Light Fine Porcelain - Antique Brass
Small wall light
10/09/2026
about Southbank Tilt and Turn Window Handle - Antique Brass
Review written in Shop App08/09/2026
about Apsley Long Plate Sprung Door Handle & Thumbturn - Bronze
Review written in Shop App08/09/2026
Disappointing delivery experience
I placed the order on July 2nd for a switch and a box. The box arrived on July 9th, but the switch did not, and the order was still showing as “being prepared”.
On July 13th, I contacted you via WhatsApp to find out what was happening, but I received no response. I tried again the following day and still heard nothing. Finally, on July 15th, I managed to speak to someone who told me they did not understand what had happened, as the product was still in stock.
I had to call again that same day because I still had not received any confirmation that the order had been shipped. After 13 days, the switch was finally sent and I received it on July 20th.
The person who assisted me over the phone was very kind, but I don’t think it is acceptable that, after paying €133 for the switch plus €13 in shipping costs, I had to chase the order myself to find out what was happening.
I understand that problems can happen, but in these situations I believe it is essential to keep the customer informed and provide a solution, especially considering the price of the product and the shipping cost.
07/09/2026
Corston.com replied:
Sentimos mucho que hayas tenido esta experiencia y entendemos tu frustración.
En e...
about Double Socket - Antique Brass | Black
Lovely product
07/09/2026
about Milliner Cabinet Knob Medium - Antique Brass
Mooie uitstraling
07/09/2026
about Richmond Small Wall Light Fluted Glass - Antique Brass
Beautiful lights
06/09/2026
about Sycamore Cabinet Handle Medium - Antique Brass
Beautiful handles
06/09/2026
about Claremont Small Hanging Wall Light Fine Porcelain - Antique Brass
06/09/2026
about Kilburn Cabinet Handle Medium - Antique Brass
Love our purchase
06/09/2026
about Centre Retractive Toggle Switch - Bronze
Mix and match
04/09/2026
What a beauty
04/09/2026
Great products
Definitely recommend
27/04/2026
Buen producto
23/04/2026
Très beaux
23/04/2026
magnifique !
20/04/2026
Très bon
20/04/2026
Toujours satisfait des produits
18/04/2026
We were looking for visiting a Corston store for a while and were lucky enough to find this new
16/04/2026
My ordre has never been completed
15/04/2026
very good
13/04/2026
Great products
10/04/2026
Lovely solid coat hooks
08/04/2026
-'
07/04/2026
fast response
06/04/2026
Rápida y eficaz
04/04/2026
Il mio negozio preferito!!!!
04/04/2026
Top
02/04/2026
Goede website
Degelijk verpakt en keurig bezorgd.
30/03/2026
We have chosen bathroom lights from you and brass knobs for the vanity unit
27/03/2026
The person on the phone gave wrong product
27/03/2026
Super easy order
26/03/2026
Todo perfecto
24/03/2026
C'était parfait
10/03/2026
Obsługa bardzo konkretna i profesjonalna
09/03/2026
Good
01/03/2026
Poignée bronze, médaille
Si le coloris avait été bronze, médaille moyen, nous aurions effectué la vente car ils l’ont trouvé trop foncé.
Cordialement,
Ghislain Barbrel
27/02/2026