Customer experience

With thousands of verified 5-star reviews, we're committed to the customer satisfaction that defines us.

Customer experience

With thousands of verified 5-star reviews, we're committed to the customer satisfaction that defines us.

4.84 out of 5

Based on 6648 reviews

Great customer service

Corston customer service provided excellent technical support for a smart dimmer switch module that needed an additional bypass module due to low wattage on the bulbs. Very satisfied with both the module and the excellent quality of the retractive toggle switch once the initial issues were resolved.

Elliot E.

24/04/2026

Corston.com replied: Hi Elliot, Thank you for your feedback. We’ve attempted to contact you but haven’t received a response yet. We would…

Hi Elliot, Thank you for your feedback. We’ve attempted to contact you but haven’t received a response yet. We would love to resolve this, therefore, please get in touch with us so we can assist further. Aimee - Customer Experience Development and Training Manager.

about Harrow Small Picture Light – Antique Brass

Excellent

The lamp is sleek but elegant. Beautifully crafted yet functional but doesn’t steal the show.

Cathy H.

24/04/2026

about Harper Double Pull Handle with Plate 500mm - Antique Brass

All ok

Clara G.

24/04/2026

about Harper Double Pull Handle 320mm - Antique Brass

Nice doorhandle

Expensive, but as they say: "buy once, cry once". I'm waiting for the patina to develop further but it already looks and feels great.

Lennard S.

24/04/2026

about Kilburn Shelf Bracket 150mm - Polished Nickel

Kilburn Shelf Bracket 150mm - Polished Nickel

Excellent and elegant and yet modern. Very well made.

Arathi M.

23/04/2026

The sample set is lovely, but really need a sample of products to be able to share with clients. SAmple set is good for colour choice but need to have a switch and socket for the purposes of being able to feel the way they work.

Felicity L.

23/04/2026

about Barlow Cabinet Knob Small - Antique Brass

Small but perfectly formed!

These unleavened my new Bathroom vanity and matched the style and quality of the Corston wall lights! Using again on another project.

Mary O.

23/04/2026

about Camden Landscape Dual Wall Light – Paintable

Beautifull bit fragile

So nice to be able to paint them in the same colour. Unfortunately when you are a bit uncarefull, it will break into pieces fast.

Thomas Q.

23/04/2026

Corston.com replied: Dear Thomas, Thank you for your feedback. We have attempted to contact you by email but haven't received a response…

Dear Thomas,

Thank you for your feedback. We have attempted to contact you by email but haven't received a response yet.

We would like to know some more information about your product and resolve any issues you have with our product. Please get in touch with us so we can help you.

Kind regards,

Matthias - Customer Experience Advisor Netherlands/Belgium

about Arthur 50mm GU10 LED Bulb 24° - Black

Hate reviews

Ugh

Henrik T.

23/04/2026

about Claremont Small Wall Light Fine Porcelain - Antique Brass

Fabulous lights. Chic and understated.

Love these lights in my bathroom either side of the mirror. Soft glow and really exquisite.

Mary O.

22/04/2026

about Brookfield Large Pendant Light Opal Glass - Antique Brass

Light reflections

Stunning light enhances the whole room

Ian D.

22/04/2026

about Digby Sprung Door Handle - Antique Brass

Super 👍🏻

isabelle J.L.

22/04/2026

Corston.com replied: Sehr geehrte Frau Lott, vielen Dank, dass Sie sich Zeit für eine so positive Bewertung genommen haben! Wir freuen uns…

Sehr geehrte Frau Lott,

vielen Dank, dass Sie sich Zeit für eine so positive Bewertung genommen haben!
Wir freuen uns sehr, dass Sie mit Ihrem Produkt zufrieden sind.

Bei Fragen oder Anmerkungen stehen wir natürlich weiterhin zur Verfügung.

A. Hofmann - Customer Experience DACH

Great to work with

Great to work with, really easygoing to work with. My client is really happy with this product.

Force P.E.

22/04/2026

about Richmond Medium Wall Light Fluted Glass - Bronze

Richmond Medium Wall Light Fluted Glass - Bronze

Pablo F.M.

21/04/2026

Color is great not bright not dull…appears to be tarnish free when touched with wet hands and can

Color is great not bright not dull…appears to be tarnish free when touched with wet hands and can be polished just with soft texture to remove prints.

Amoril O.

21/04/2026

about Claremont Medium Wall Light Fluted Glass - Polished Nickel

Fantastic quality

Lisa W.

21/04/2026

High quality

Really high quality, a bit expensive but you get what you pay for. Does not feel overpriced for what you get. One of few companies that fokuses on high end electrical and fittings. Shipping was really fast even though i ordered from the EU.

Ludvig G.

21/04/2026

about Perryn Single Small Spotlight – Antique Brass

perfect

PAULA R.M.D.E.

20/04/2026

Gorgeous brass sockets amd switches

Great quality, and we especially like that the plastic bits on the sockets come in white, and that there's an option for unswitched sockets. The brass looks lovely and will age nicely. Very happy with our order.

Luke H.

20/04/2026

about Kilburn Cabinet Handle Large - Antique Brass

Beautiful hardware! My client loved the quality and look of the pieces

Beautiful hardware! My client loved the quality and look of the pieces.

Carolyn P.

20/04/2026

Single Blank Plate - Antique Brass

Diane G.H.

20/04/2026

about Brookfield Large Pendant Light Fluted Glass - Antique Brass

Beautiful pendant light

This really is a beautiful glass pendant light and it's just what our dining room/kitchen needed. The way it creates a beautiful stripey pattern on the walls is so nice. Higly recommend!

Lija T.

20/04/2026

about Digby Sprung Door Handle - Antique Brass

Great product and service

Sybil R.

20/04/2026

about Harrow Medium Picture Light – Antique Brass

Lamp needs more Flexibilität

The picture light is very nice nice however cannot rotate the lamb enough. The light is going to the picture that you want to illuminate. The lamp is glaring into your eyes- I have asked the service to contact me - no reaction

Ingo P.D.B.v.M.

20/04/2026

about Southwark Mast Light – Bronze

Great product

Roland N.

20/04/2026

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Quality products

Very good packaging, great quality of products and faster delivery than we could imagine!

Athanasia Z.

17/08/2026

An excellent store with excellent products - I

An excellent store with excellent products - I couldn’t be happier!

Mrs S.T.B.

15/08/2026

efficient and good quality

Corston provided exactly what you would expect - good quality products delivered in an efficient manner.
I ordered a sample knob and the pack of sample finishes and received then within a few days in excellent condition. The products themselves look and feel great in reality.
I am looking forward to using these samples in my client meetings or when I am designing.

Cristina A.

14/08/2026

I ordered a lamp, it came without a driver, I asked to send me a driver, received a LED strip instead. Later received a driver with a second box. Took quite some time but in the end everything works and looks great.

Artem S.

13/08/2026

Excellent customer service

Excellent customer service, very courteous and prompt service. A pleasure to deal with

Customer

13/08/2026

Mooie producten, slechte klantenservice nadien

Mooie producten, maar slechte klantenservice. Mijn plaatjes van stopcontact en lichtschakelaar vertonen al vlekken 2 maand na installatie. Ik heb dit gemeld, maar ik krijg geen reactie

Karine B.

09/08/2026

AMAZING

Roland G.

01/08/2026

The quality of the plastic holders of the sockets and switches are poor and flexible

The quality of the plastic holders of the sockets and switches are poor and flexible. The socket is not stable and goes inside the box or comes with the frame outside of the wall.

Juan S.T.P.

31/07/2026

I am thrilled with the quality of all Corston hardware—whether it’s handles for doors and windows

I am thrilled with the quality of all Corston hardware—whether it’s handles for doors and windows or for furniture.
We are going to replace all our old hardware with new pieces from Corston!
Fantastic quality!

Benedikt Z.

31/07/2026

Richmond Hanging Wall Lights

Richmond Hanging wall lights
Great service, excellent quality delighted with these lights.
from a very happy customer
thank you

Lisa L.M.

27/07/2026

Incomparable customer service with impeccable products

I have been using Corston for some time and they have never let me down in any way! I use them as a trade customer and also for my own home. The finishes are stunning and prices are good. I now recommend Corston to all architects and clients I work with.

Adam B.

26/07/2026

Good

Hendrik S.

22/07/2026

I’m disappointed

I’m disappointed, you’re using the generated pictures or smth like this on your website. The garment in real life has different proportions from what it is in real life. Also it creates an optical illusion how the object is in real life, especially the texture. It looks completely matt and not polished at all. The thickness (the width) is also different from what it is. And also the proportions, again.

Kateryna N.

18/07/2026

ŻANETTA O.

18/07/2026

Les poignées remonte mal et ne reste pas horizontal

Les poignées remonte mal et ne reste pas horizontal, elles reste de biais. Également j’ai acheté des rosaces de serrure, étant censé remplacer les anciennes hors le diamètre des corston inférieur des anciennes je n’ai pas pu les installer. Il serait bien de vendre des rondelles au diamètre supérieur à la rosace et de la même finition afin de cacher les troues de l’ancienne rosace.

Merci

KEVIN I.

14/07/2026

I am equally impressed with the product I received as well as the customer service provided by Dawid

I am equally impressed with the product I received as well as the customer service provided by Dawid. Great company

Mari J.

12/07/2026

The parts were delivered quickly

The parts were delivered quickly, and they were exactly what I ordered. Thanks! Excellent service!

Valtteri H.

11/07/2026

Customer service second to none.

Product quality is brilliant. Shipping is fast. Customer service is fantastic.

Because the customer support was so good I ended up placing another order.

Joe H.

09/07/2026

Todo perfecto

Martin M.

08/07/2026

Bestilt to ordre til Norge

Bestilt to ordre til Norge. Rask og presis levering hver gang. God kommunikasjon og informasjon fra bedriften. Har kjøpt 6 ulike produkter, og er strålende fornøyd.

Gry F.

07/07/2026

Barlow knob antique brass

The knob isn't antique brass, it's brushed gold. Extremely disappointing!
I tried to take pictures. They came out better looking than the actual knob

Annelies W.

06/07/2026

Nous avons commandé les interrupteurs et prises en laiton et nous n'en avons que des compliments

Nous avons commandé les interrupteurs et prises en laiton et nous n'en avons que des compliments.
La matière est vraiment de qualité.
De plus, livraison très rapide.
Nous sommes entièrement satisfaits et avons même repassé une deuxième commande.

Virginie M.

29/06/2026

Puse los tiradores en mi cocina y le salen unas manchas oscuras seguramente cuando los tocas con

Puse los tiradores en mi cocina y le salen unas manchas oscuras seguramente cuando los tocas con las manos mojadas.

rosa r.

28/06/2026

loved your product

loved your product.

Paola D.

26/06/2026

The order has not been completed yet

The order has not been completed yet, but the workmanship is very nice and it appears to be functional."

Martin J.

22/06/2026

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