Customer experience

With thousands of verified 5-star reviews, we're committed to the customer satisfaction that defines us.

 4.84 out of 5

Based on 6646 reviews

about Cambridge Ground Floodlight – Bronze

Des luminaires qui subliment vos extérieurs !

Je suis tellement ravie des projecteurs extérieurs, ils subliment mes plantes et mes allées à merveille ! La qualité est incroyable

Saliha B.

29/07/2026

about Bayswater Cabinet Knob Medium - Antique Brass

Review written in Shop App
Prompt delivety, great item

Roxane

28/07/2026

about Kilburn Shelf Bracket 200mm - Antique Brass

The shelf bracket is beautiful and very classic. Simple bit very elegant.

Rosemarie G.

28/07/2026

Sample Finish Set

Sara A.

28/07/2026

about Circlip Pliers

Perfect for the job in removing and replacing the circlip.

Graeme H.

27/07/2026

Beautiful finishes

Veronica N.

27/07/2026

about Kensington Wall Light Fluted Glass – Bronze

Poor delivery

FedEx is the worst, and the chat bot costumer service was annoying.

Louise S.

27/07/2026

Corston.com replied: Hi Louise, We’re so sorry to hear that you had a frustrating experience with the delivery and FedEx’s customer service.…
Hi Louise,

We’re so sorry to hear that you had a frustrating experience with the delivery and FedEx’s customer service.

While the delivery itself is handled by FedEx and is outside our direct control, we truly appreciate you sharing your feedback. We’ll take it into consideration and look into alternative delivery options going forward.

We hope you’re happy with your Corston products despite the delivery experience, and thank you again for your feedback.

Kind regards,
Customer Service Team

about Richmond Small Hanging Wall Light - Polished Nickel

Delighted with the Wall Lights

Excellent service, great quality and extremely happy with the wall lights.

Lisa L.M.

27/07/2026

about Barlow Cabinet Knob Medium - Antique Brass

Nice and very good quality

I'm very happy with the Barlow Cabinet knobs. They look perfect in my kitchen.

IOANA N.

27/07/2026

about Grove Double 4x Vertical Toggle Switch - Antique Brass

Grove Double 4x Vertical Toggle Switch - Antique Brass

Frida V.

27/07/2026

Easy and hazzle free service

As the title tells you. It is really easy and comfortable to select the goods and place the order. That includes also the service of delivery.

Meelis M.

27/07/2026

about Harper Double Pull Handle 500mm - Antique Brass

les appareillage

Sur les appareillage il y a pas de bouton témoin

PHILIPPE B.

27/07/2026

about Brompton Single Medium Spotlight – Paintable

Elegant and timeless

I love these and have used them on several projects now.. they suit lots of different styles and spaces and blend in without drawing too much attention, but what attention they do get is always positive, a simple and refined directional lighting option. Very happy, again 🙏🙌✨

Mima K.

26/07/2026

about Kew Double 2x Schuko Type F Socket - Polished Nickel | White

Kew Double 2x Schuko Type F Socket - Polished Nickel | White

Carlos P.

26/07/2026

Beautiful!

Beautiful!

colleen p.

26/07/2026

about Milliner Cabinet Knob Medium - Antique Brass

A knob that makes the difference

I placed my knob on inside entrance door. The door is huge but that little knob compared to the door makes the difference. It is a simple detail that makes the door posher!

Giangaspero P.

26/07/2026

about Saxon Steel Door Hinge Pair FR60 - Bronze 

Incomparable customer service with impeccable products

I have been using Corston for some time and they have never let me down in any way! I use them as a trade customer and also for my own home. The finishes are stunning and prices are good. I now recommend Corston to all architects and clients I work with.

Adam B.

26/07/2026

about Montpelier Door Stop - Antique Brass

I couldn’t fix this to my wardrobe door

I love all the products and as an architect I’ve bought so many but this door stop and instructions test your will. In the end I chose to glue it as the fixings didn’t work.

Jason B.

25/07/2026

about Clifton Half Moon Door Stop - Antique Brass

This doorstop is exactly what I was looking for

This doorstop is exactly what I was looking for. They arrived as pictured and in a timely manner. They will be perfect in my new build.

Kris S.

25/07/2026

Buenos acabados

Diego C.B.

25/07/2026

about Kilburn Cabinet Handle Medium - Antique Brass

I was expecting the actual pull to be thicker

I was expecting the actual pull to be thicker.
Nice, good quality, just a bit thinner than expected.

Jean L.

25/07/2026

about Elm Cup Handle Small - Antique Brass

Elm cup handle small antique brass

Delighted with the quality, perfect size and they look beautiful on our kitchen cabinets - thank you!

Jane G.

24/07/2026

Switches seem to break easy

Switches seem to break easy, this is the first time working with Corston on this project. The door hardware was very hard to install and the handles seemed very tight. We had to shave the door plates for them to close properly. I did the whole house with the kew and grove switches and dimmers. I had 4 bad ones, they didn't work properly. If you moved the switch around it would work. Contact wasn't great. Overall the product is beautiful but installation was difficult and Im worried about how long they will last..

Gary Z.

23/07/2026

Corston.com replied: Hi Gary, thank you for sharing your detailed feedback. We're glad you find the product beautiful, but we’re sorry to…
Hi Gary, thank you for sharing your detailed feedback. We're glad you find the product beautiful, but we’re sorry to hear about the installation challenges and the switches not working as expected. It was lovely speaking with you on the phone as well. If you ever have any issues in the future, please feel free to reach out as we're happy to replace defective items and stand behind our products with a limited lifetime guarantee.
April Rousseau - Customer Experience Lead

about Windsor Large Pendant Light Opal Glass - Antique Brass

Too fragile for transport

Items were broken when we opened the package to start the installation in my new bedroom.
Package was fine from the outside so we couldn’t see it on delivery.

Sandrine P.

23/07/2026

Corston.com replied: Hi Sandrine, we're sorry to hear about the damage during transit. We've already replaced the broken shade and hope it…
Hi Sandrine, we're sorry to hear about the damage during transit. We've already replaced the broken shade and hope it now meets your expectations. Thank you for your understanding and patience. Kind regards, Lead Customer Service

Not as Luxe as Competitors

Compared to competitors, specifically Ozarke, this feels like plastic and it comes at a considerably higher price. It does not click into a closed position, and does not feel as luxurious. Would look for other brands first.

Brian R.

23/07/2026

Corston.com replied: Hi Brian, thank you for your feedback. We're sorry to hear the dimmer didn't meet your expectations. We appreciate your…
Hi Brian, thank you for your feedback. We're sorry to hear the dimmer didn't meet your expectations. We appreciate your insights and will consider them for future improvements. If you have any further questions or need assistance, please let us know.
April Rousseau - Customer Experience Lead
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