Customer experience

With thousands of verified 5-star reviews, we're committed to the customer satisfaction that defines us.

Customer experience

With thousands of verified 5-star reviews, we're committed to the customer satisfaction that defines us.

4.84 out of 5

Based on 6647 reviews

about Milliner Cabinet Knob Medium - Antique Brass

You don't do quality control before shipping

I bought four handles online for an antique wardrobe that was being restored. One of the handles arrived defective, so I went to the Corston showroom in Barcelona, where they confirmed it was faulty. The showroom was out of stock and ordered another shipment (the staff at the showroom were friendly and helpful, but they couldn't guarantee the new part would arrive on time, as we had already booked a one-day delivery) . We were incredibly disappointed and shocked when the second shipment again contained a defective part. Of course, we received a refund, but unfortunately, no one has been able to install the handle yet. It's a problem that you don't check the parts before shipping them. We are very upset and don't know how to resolve this. We would appreciate a solution and an explanation from you. Thank you and best regards.

Monica R.L.

20/04/2026

about Sycamore Cabinet Handle Small - Antique Brass

Sycamore Cabinet Handle Small - Antique Brass

Marcin Z.

19/04/2026

about Canning Thumbturn – Antique Brass

Everything perfekt

Siamo molto contenti dei prodotti e del servizio di Corston

Elisabeth T.

19/04/2026

Beautiful

Is perfect and beauty product

Sara P.B.

19/04/2026

about Oxford Cabinet Handle Small - Bronze

Good Quality

Really nice and heavy - good quality - they look great and like the almost charcoal colour to them, making them a lash harsh black colour.

Simon H.

19/04/2026

about Kew Double 4x Toggle Switch - Bronze

Wonderful

Après quelques problèmes liés à la gravure, tout est rentré dans l’ordre. J’ai été très bien accompagnée pour obtenir une totale satisfaction. Aujourd’hui, je suis ravie du produit, complètement conforme à mes attentes et de très belle qualité. Les interrupteurs sont magnifiques.
Je recommande tout à fait les produits Corston.

Camille F.F.

18/04/2026

about Claremont Small Wall Light Fine Porcelain - Antique Brass

Beautiful products, great service

Top quality products with beautiful finishes. Highly recommend. Service 5⭐️

Kirsten L.

18/04/2026

about Digby Long Plate Sprung Door Handle & Thumbturn - Antique Brass

Digby Long Plate Sprung Door Handle & Thumbturn - Antique Brass

Marie F.

18/04/2026

about Cotswold Dual Table Lamp Fine Porcelain – Antique Brass

Cotswold Dual Table Lamp Fine Porcelain - Antique Brass

ESTELLE E.

17/04/2026

about Mulberry 7W E27 LED Bulb

Works perfectly

We could not find any dimmable light bulbs at stores in our area of Portugal. This bulb works without any flickers or fades.

Michael M.

17/04/2026

Sample Finish Set

Oliver G.

17/04/2026

about Brixton Shelf Bracket 150mm – Bronze

Very nice product you sell

Maybe we will order new products into the future.

Pien V.d.P.

17/04/2026

about Richmond Small Wall Light Fine Porcelain - Antique Brass

Amazing little lamp

I am really happy with my lamp. I bought it for the clockroom and it looks so nice above the
mirror. It comes with a bulb so no need to buy one separately and the light is warm and lovely.

Elena A.

17/04/2026

about Regent Recessed Medium Pull - Antique Brass

Great service

The products and service were very good

Octa C.L.

17/04/2026

1G Two Way Rocker Switch - Bronze | Black

Emma G.

17/04/2026

about Windsor Large Pendant Light Opal Glass - Bronze

Complex assembly and broken glass

We weren't very lucky with this order, as the ceiling mount on one of the two lamps was impossible to open, and the glass shade didn't have a properly threaded connection for assembly. We filed a complaint, and they handled it quickly, sending us a new one, but it arrived completely broken. Finally, due to lack of time, we went to the showroom in Madrid and were able to get a replacement. We're happy with the service we received, but while the product is very beautiful, we don't find it very functional.

MARIA S.H.

17/04/2026

Corston.com replied: Hola Maria. Thank you for your feedback and for your patience throughout the process. We’re sorry for the issues you…

Hola Maria.
Thank you for your feedback and for your patience throughout the process. We’re sorry for the issues you experienced. This is not our usual standard.
We’re glad we were able to resolve everything with you in the end, and we truly appreciate you taking the time to share your experience. Your case is helping us reinforce our packaging and improve handling with our transport partners, especially considering the long-distance shipments.
Thank you again for your valuable input.
Luciana - Customer Experience Spain

about Cotswold Small Table Lamp Fine Porcelain – Antique Brass

Little Gem

Love this lamp - works in kitchen, bedroom or sitting area.

Carole A.

17/04/2026

about Eden G9 LED Bulb

Fab, very happy with it.

Anna M.

16/04/2026

about Hazel Brass Door Hinge Pair FR60 - Antique Brass

Its a shame that the screws have a different colour than the Hing, other than that its a great product

Miguel C.

16/04/2026

Corston.com replied: Olá Miguel, Muito obrigado pelo seu feedback. Ficamos contentes por saber que, de forma geral, está satisfeito com o produto.…

Olá Miguel,
Muito obrigado pelo seu feedback. Ficamos contentes por saber que, de forma geral, está satisfeito com o produto.
Lamentamos, no entanto, a diferença de acabamento entre os parafusos e a dobradiça. Os parafusos devem corresponder ao acabamento da dobradiça, por isso gostaríamos de perceber o que aconteceu e resolver a situação.
Tentámos entrar em contacto consigo diretamente, mas não conseguimos falar consigo. Se ainda for possível, teremos todo o gosto em tratar da substituição.
Esperamos poder falar consigo em breve.

Com os melhores cumprimentos,
Luciana Nicastro
Showroom Account Advisor

about Brookfield Large Pendant Light Opal Glass - Antique Brass

Beautiful light shade

Beautiful shade. Came well packaged and was delivered swiftly. The brass fittings are of a high quality and look stunning. The shade provides a lovely cosy glow when lit and is a feature in the room when unlit. Will definitely use this company again.

Tania J.

16/04/2026

about Hazel Brass Door Hinge Pair FR60 - Antique Brass

top quality solid hinges

Really strong and worth the price for durability

Louise P.

16/04/2026

about Belmont Single Sash Window Fastener - Polished Nickel

excellent quality

good company to deal with

MARK S.

16/04/2026

about Richmond Small Wall Light Fluted Glass - Antique Brass

Richmond Small Wall Light Fluted Glass - Antique Brass

JORDI T.

16/04/2026

about Milliner Cabinet Handle Small - Antique Brass

Beautiful elegant and understated brass handles for my kitchen - love them

Rajni S.

16/04/2026

about Windsor Large Pendant Light Opal Glass - Bronze

Unsatisfying final result

Production defects in glass lampshades. Poor design that unfortunately lead to a difficult assembly and an unsatisfying final result. The promising images on the shop are not fulfilled by the actual product.

serge c.

16/04/2026

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Quality products

Very good packaging, great quality of products and faster delivery than we could imagine!

Athanasia Z.

17/08/2026

An excellent store with excellent products - I

An excellent store with excellent products - I couldn’t be happier!

Mrs S.T.B.

15/08/2026

efficient and good quality

Corston provided exactly what you would expect - good quality products delivered in an efficient manner.
I ordered a sample knob and the pack of sample finishes and received then within a few days in excellent condition. The products themselves look and feel great in reality.
I am looking forward to using these samples in my client meetings or when I am designing.

Cristina A.

14/08/2026

I ordered a lamp, it came without a driver, I asked to send me a driver, received a LED strip instead. Later received a driver with a second box. Took quite some time but in the end everything works and looks great.

Artem S.

13/08/2026

Excellent customer service

Excellent customer service, very courteous and prompt service. A pleasure to deal with

Customer

13/08/2026

Mooie producten, slechte klantenservice nadien

Mooie producten, maar slechte klantenservice. Mijn plaatjes van stopcontact en lichtschakelaar vertonen al vlekken 2 maand na installatie. Ik heb dit gemeld, maar ik krijg geen reactie

Karine B.

09/08/2026

AMAZING

Roland G.

01/08/2026

The quality of the plastic holders of the sockets and switches are poor and flexible

The quality of the plastic holders of the sockets and switches are poor and flexible. The socket is not stable and goes inside the box or comes with the frame outside of the wall.

Juan S.T.P.

31/07/2026

I am thrilled with the quality of all Corston hardware—whether it’s handles for doors and windows

I am thrilled with the quality of all Corston hardware—whether it’s handles for doors and windows or for furniture.
We are going to replace all our old hardware with new pieces from Corston!
Fantastic quality!

Benedikt Z.

31/07/2026

Richmond Hanging Wall Lights

Richmond Hanging wall lights
Great service, excellent quality delighted with these lights.
from a very happy customer
thank you

Lisa L.M.

27/07/2026

Incomparable customer service with impeccable products

I have been using Corston for some time and they have never let me down in any way! I use them as a trade customer and also for my own home. The finishes are stunning and prices are good. I now recommend Corston to all architects and clients I work with.

Adam B.

26/07/2026

Good

Hendrik S.

22/07/2026

I’m disappointed

I’m disappointed, you’re using the generated pictures or smth like this on your website. The garment in real life has different proportions from what it is in real life. Also it creates an optical illusion how the object is in real life, especially the texture. It looks completely matt and not polished at all. The thickness (the width) is also different from what it is. And also the proportions, again.

Kateryna N.

18/07/2026

ŻANETTA O.

18/07/2026

Les poignées remonte mal et ne reste pas horizontal

Les poignées remonte mal et ne reste pas horizontal, elles reste de biais. Également j’ai acheté des rosaces de serrure, étant censé remplacer les anciennes hors le diamètre des corston inférieur des anciennes je n’ai pas pu les installer. Il serait bien de vendre des rondelles au diamètre supérieur à la rosace et de la même finition afin de cacher les troues de l’ancienne rosace.

Merci

KEVIN I.

14/07/2026

I am equally impressed with the product I received as well as the customer service provided by Dawid

I am equally impressed with the product I received as well as the customer service provided by Dawid. Great company

Mari J.

12/07/2026

The parts were delivered quickly

The parts were delivered quickly, and they were exactly what I ordered. Thanks! Excellent service!

Valtteri H.

11/07/2026

Customer service second to none.

Product quality is brilliant. Shipping is fast. Customer service is fantastic.

Because the customer support was so good I ended up placing another order.

Joe H.

09/07/2026

Todo perfecto

Martin M.

08/07/2026

Bestilt to ordre til Norge

Bestilt to ordre til Norge. Rask og presis levering hver gang. God kommunikasjon og informasjon fra bedriften. Har kjøpt 6 ulike produkter, og er strålende fornøyd.

Gry F.

07/07/2026

Barlow knob antique brass

The knob isn't antique brass, it's brushed gold. Extremely disappointing!
I tried to take pictures. They came out better looking than the actual knob

Annelies W.

06/07/2026

Nous avons commandé les interrupteurs et prises en laiton et nous n'en avons que des compliments

Nous avons commandé les interrupteurs et prises en laiton et nous n'en avons que des compliments.
La matière est vraiment de qualité.
De plus, livraison très rapide.
Nous sommes entièrement satisfaits et avons même repassé une deuxième commande.

Virginie M.

29/06/2026

Puse los tiradores en mi cocina y le salen unas manchas oscuras seguramente cuando los tocas con

Puse los tiradores en mi cocina y le salen unas manchas oscuras seguramente cuando los tocas con las manos mojadas.

rosa r.

28/06/2026

loved your product

loved your product.

Paola D.

26/06/2026

The order has not been completed yet

The order has not been completed yet, but the workmanship is very nice and it appears to be functional."

Martin J.

22/06/2026

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