Customer experience

With thousands of verified 5-star reviews, we're committed to the customer satisfaction that defines us.

Customer experience

With thousands of verified 5-star reviews, we're committed to the customer satisfaction that defines us.

4.84 out of 5

Based on 6647 reviews

about Kilburn Shelf Bracket 150mm - Antique Brass

Absurdly expensive.

Absurdly expensive. Wasteful packaging.

Peter F.

11/07/2026

Corston.com replied: Hi Peter, we appreciate your feedback. We're sorry to hear you felt our pricing was too high. We work hard…

Hi Peter, we appreciate your feedback.

We're sorry to hear you felt our pricing was too high. We work hard to offer the best possible value while maintaining the quality of our products. We're also sorry you felt the packaging was excessive. Sustainability is important to us, and we do our best ensure our products are well protected during transit, which can sometimes require additional recyclable packing paper with single item parcels.

We truly value all customer comments, and your thoughts have been passed on to the relevant teams for review.

about Kilburn Cabinet Handle Large - Antique Brass

Great quality, looks fabulous!

Absolutely gorgeous brass handles! They look incredible on our cabinets, and we couldn't be happier. Also, amazing customer service. One arrived with a blemish and they immediately replaced it.

Elissa S.

09/07/2026

great i love the finishes

Susan-Marietta F.

09/07/2026

about Malvern Medium Wall Light Basalt Grey - Antique Brass

Malvern Medium Wall Light Basalt Grey - Antique Brass

Barbara P.

08/07/2026

about Milliner Cabinet Handle Medium - Antique Brass

Milliner Cabinet Handle Medium - Antique Brass

Hadley R.

08/07/2026

about Kilburn Cabinet Handle Large - Antique Brass

Review written in Shop App

Simple and elegant

LLOYDS

07/07/2026

about Bathroom Pull Switch - Bronze

Review written in Shop App

A nice weight, and very tactile

LLOYDS

07/07/2026

Review written in Shop App

Simple elegance

LLOYDS

07/07/2026

Review written in Shop App

A repeat order, that was just as good as the original

LLOYDS

07/07/2026

about Taylor Small Picture Light – Antique Brass

Review written in Shop App

Always fabulous products from Corston

LLOYDS

07/07/2026

about Grove Triple 3x Switch Plate - Bronze

MISTAKE

Buenos días, desde MMAOOD nunca hemos solicitado este material. debe ser un error.
Muchas gracias

Marc N.B.

07/07/2026

Corston.com replied: Hola Marc. Gracias por compartir su comentario. Lamentamos la confusión inicial y nos alegra que la situación pudiera resolverse correctamente.…

Hola Marc. Gracias por compartir su comentario.
Lamentamos la confusión inicial y nos alegra que la situación pudiera resolverse correctamente.
Desde Corston trabajamos para ofrecer la mejor atención posible.
Esperamos poder seguir contando con su confianza y tener la oportunidad de colaborar nuevamente en el futuro.
Un cordial saludo,
Equipo Corston Spain.

Expensive but…

Probably worth it for the finish and quality of build. No else does it as well as Corston so far as I can see.

Mark H.

06/07/2026

about Barlow Cabinet Knob Medium - Antique Brass

best one can find !

website very good; delivery very fast; the hardware simply perfect ! The look aften been fixed could not be better !

Christoph v.G.

06/07/2026

about Brompton Single Large Spotlight – Paintable

Looks nice but the springs are very week and therefore won’t sit as flush to the ceiling

Annika W.

06/07/2026

Corston.com replied:

Hi Annika,

Thank you for your feedback! We’re glad to hear that you like the design. We’re sorry...

about Grove Triple 6x Vertical Toggle Switch - Antique Brass

Very good quality

Thank you for the customer service and the products quality !

Lisa T.

06/07/2026

about Door Handle Installation Tool

Joli mais impossible de l’installer sur un systeme français

Les artisans m’avaient dissuadée d’installer du Corston car, selon eux, ce n’est pas compatible avec les systèmes basiques français. J’ai tenté de commander une poignée en prenant le système d’installation. Malheureusement , ils ont été incapables de l’installer prétextant que le système anglais est incompatible avec le système français. Effectivement , cela semble compliqué, les petits adaptateurs ajoutés pour compenser la différence de tige sont trop minces et souples pour permettre le bon fonctionnement. Quant à la rosace, tout est resté en plan depuis un mois. Je suis très déçue

Catherine L.

05/07/2026

Corston.com replied: Bonjour, nous sommes désolés d'apprendre votre déception. D'après ce que nous pouvons voir sur votre commande, la poignée commandée semble…

Bonjour, nous sommes désolés d'apprendre votre déception. D'après ce que nous pouvons voir sur votre commande, la poignée commandée semble pourtant bien correspondre à une configuration aux normes françaises. Afin que nous puissions comprendre précisément la difficulté rencontrée, n'hésitez pas à nous envoyer des photos ou une vidéo de l'installation sur salut@corston.eu Nous les transmettrons à notre équipe technique, qui pourra analyser votre cas et vous apporter une solution adaptée.

about Richmond Small Wall Light Fine Porcelain - Polished Nickel

Perfect lights for our bathroom

Really delighted with my new lights. Great advice about what bulbs to choose and quick delivery. Thanks

Victoria F.

05/07/2026

Both rocker switches have a bit of play and don’t always sit perfectly level with each other. Sometimes they don’t operate as smoothly as expected, which makes the product feel less precise than the price suggests.

Jaynie J.

05/07/2026

about Bayswater Cabinet Knob Medium - Bronze

Bayswater Cabinet Knobs Medium

Excellent quality…I love my new knobs.

Crystal B.

05/07/2026

Elevates room!

Jarret G.

04/07/2026

Graet quality feel

Jarret G.

04/07/2026

about Elm Cup Handle Medium - Bronze

These are a little tricky to install for an amateur - even with the templates. But once you have the correct screw length (even if you ruin a few spares getting there), and a properly levelled template, getting the rest of the handles in place is much simpler.

Thank you Corston for the spare screws, and for a beautiful handle.

Nicola H.

04/07/2026

Replacement part

Sent with no fuss and really quickly when a toggle stopped working. Mini kit with instructions for just the specific part. Super easy to replace component.

claire m.

04/07/2026

about Mews Hook – Antique Brass

Great quality and very nice design

I am very happy with my purchase. I tried hard to locate this beautiful, classic hook among the thousands available online, all of them very ugly. I only wish there were a couple of extra screws in the box.

Natalia A.

03/07/2026

about Kew Single 2x Toggle Switch - Antique Brass

Kew Single 2x Toggle Switch - Antique Brass

Martin M.

03/07/2026

Load more reviews

Quality products

Very good packaging, great quality of products and faster delivery than we could imagine!

Athanasia Z.

17/08/2026

An excellent store with excellent products - I

An excellent store with excellent products - I couldn’t be happier!

Mrs S.T.B.

15/08/2026

efficient and good quality

Corston provided exactly what you would expect - good quality products delivered in an efficient manner.
I ordered a sample knob and the pack of sample finishes and received then within a few days in excellent condition. The products themselves look and feel great in reality.
I am looking forward to using these samples in my client meetings or when I am designing.

Cristina A.

14/08/2026

I ordered a lamp, it came without a driver, I asked to send me a driver, received a LED strip instead. Later received a driver with a second box. Took quite some time but in the end everything works and looks great.

Artem S.

13/08/2026

Excellent customer service

Excellent customer service, very courteous and prompt service. A pleasure to deal with

Customer

13/08/2026

Mooie producten, slechte klantenservice nadien

Mooie producten, maar slechte klantenservice. Mijn plaatjes van stopcontact en lichtschakelaar vertonen al vlekken 2 maand na installatie. Ik heb dit gemeld, maar ik krijg geen reactie

Karine B.

09/08/2026

AMAZING

Roland G.

01/08/2026

The quality of the plastic holders of the sockets and switches are poor and flexible

The quality of the plastic holders of the sockets and switches are poor and flexible. The socket is not stable and goes inside the box or comes with the frame outside of the wall.

Juan S.T.P.

31/07/2026

I am thrilled with the quality of all Corston hardware—whether it’s handles for doors and windows

I am thrilled with the quality of all Corston hardware—whether it’s handles for doors and windows or for furniture.
We are going to replace all our old hardware with new pieces from Corston!
Fantastic quality!

Benedikt Z.

31/07/2026

Richmond Hanging Wall Lights

Richmond Hanging wall lights
Great service, excellent quality delighted with these lights.
from a very happy customer
thank you

Lisa L.M.

27/07/2026

Incomparable customer service with impeccable products

I have been using Corston for some time and they have never let me down in any way! I use them as a trade customer and also for my own home. The finishes are stunning and prices are good. I now recommend Corston to all architects and clients I work with.

Adam B.

26/07/2026

Good

Hendrik S.

22/07/2026

I’m disappointed

I’m disappointed, you’re using the generated pictures or smth like this on your website. The garment in real life has different proportions from what it is in real life. Also it creates an optical illusion how the object is in real life, especially the texture. It looks completely matt and not polished at all. The thickness (the width) is also different from what it is. And also the proportions, again.

Kateryna N.

18/07/2026

ŻANETTA O.

18/07/2026

Les poignées remonte mal et ne reste pas horizontal

Les poignées remonte mal et ne reste pas horizontal, elles reste de biais. Également j’ai acheté des rosaces de serrure, étant censé remplacer les anciennes hors le diamètre des corston inférieur des anciennes je n’ai pas pu les installer. Il serait bien de vendre des rondelles au diamètre supérieur à la rosace et de la même finition afin de cacher les troues de l’ancienne rosace.

Merci

KEVIN I.

14/07/2026

I am equally impressed with the product I received as well as the customer service provided by Dawid

I am equally impressed with the product I received as well as the customer service provided by Dawid. Great company

Mari J.

12/07/2026

The parts were delivered quickly

The parts were delivered quickly, and they were exactly what I ordered. Thanks! Excellent service!

Valtteri H.

11/07/2026

Customer service second to none.

Product quality is brilliant. Shipping is fast. Customer service is fantastic.

Because the customer support was so good I ended up placing another order.

Joe H.

09/07/2026

Todo perfecto

Martin M.

08/07/2026

Bestilt to ordre til Norge

Bestilt to ordre til Norge. Rask og presis levering hver gang. God kommunikasjon og informasjon fra bedriften. Har kjøpt 6 ulike produkter, og er strålende fornøyd.

Gry F.

07/07/2026

Barlow knob antique brass

The knob isn't antique brass, it's brushed gold. Extremely disappointing!
I tried to take pictures. They came out better looking than the actual knob

Annelies W.

06/07/2026

Nous avons commandé les interrupteurs et prises en laiton et nous n'en avons que des compliments

Nous avons commandé les interrupteurs et prises en laiton et nous n'en avons que des compliments.
La matière est vraiment de qualité.
De plus, livraison très rapide.
Nous sommes entièrement satisfaits et avons même repassé une deuxième commande.

Virginie M.

29/06/2026

Puse los tiradores en mi cocina y le salen unas manchas oscuras seguramente cuando los tocas con

Puse los tiradores en mi cocina y le salen unas manchas oscuras seguramente cuando los tocas con las manos mojadas.

rosa r.

28/06/2026

loved your product

loved your product.

Paola D.

26/06/2026

The order has not been completed yet

The order has not been completed yet, but the workmanship is very nice and it appears to be functional."

Martin J.

22/06/2026

Load more reviews