Customer experience
With thousands of verified 5-star reviews, we're committed to the customer satisfaction that defines us.
Based on 6638 reviews
about Apsley Long Plate Sprung Door Handle & Thumbturn - Bronze
Review written in Shop AppFantasticos
08/09/2026
about Kew Triple 3x Vertical Toggle Switch - Polished Nickel
Disappointing delivery experience
I wanted to share my feedback about the handling of my order, as I found the experience quite disappointing.
I placed the order on July 2nd for a switch and a box. The box arrived on July 9th, but the switch did not, and the order was still showing as “being prepared”.
On July 13th, I contacted you via WhatsApp to find out what was happening, but I received no response. I tried again the following day and still heard nothing. Finally, on July 15th, I managed to speak to someone who told me they did not understand what had happened, as the product was still in stock.
I had to call again that same day because I still had not received any confirmation that the order had been shipped. After 13 days, the switch was finally sent and I received it on July 20th.
The person who assisted me over the phone was very kind, but I don’t think it is acceptable that, after paying €133 for the switch plus €13 in shipping costs, I had to chase the order myself to find out what was happening.
I understand that problems can happen, but in these situations I believe it is essential to keep the customer informed and provide a solution, especially considering the price of the product and the shipping cost.
I placed the order on July 2nd for a switch and a box. The box arrived on July 9th, but the switch did not, and the order was still showing as “being prepared”.
On July 13th, I contacted you via WhatsApp to find out what was happening, but I received no response. I tried again the following day and still heard nothing. Finally, on July 15th, I managed to speak to someone who told me they did not understand what had happened, as the product was still in stock.
I had to call again that same day because I still had not received any confirmation that the order had been shipped. After 13 days, the switch was finally sent and I received it on July 20th.
The person who assisted me over the phone was very kind, but I don’t think it is acceptable that, after paying €133 for the switch plus €13 in shipping costs, I had to chase the order myself to find out what was happening.
I understand that problems can happen, but in these situations I believe it is essential to keep the customer informed and provide a solution, especially considering the price of the product and the shipping cost.
07/09/2026
Corston.com replied:
Hola Armendia,
Sentimos mucho que hayas tenido esta experiencia y entendemos tu frustración.
En e...
Sentimos mucho que hayas tenido esta experiencia y entendemos tu frustración.
En e...
Lovely product
Beautiful product and functional as well!
07/09/2026
about Milliner Cabinet Knob Medium - Antique Brass
Mooie uitstraling
Prachtige matte kleur en mooi design.
07/09/2026
about Richmond Small Wall Light Fluted Glass - Antique Brass
Beautiful lights
These lights are such great quality, the electrician commented on the high quality fittings and they look fabulous either side of a bathroom mirror, so pleased with my purchase and would definitely recommend the company, I ordered on the Monday and by Tuesday afternoon I had my products!! Exceptional service hence my review! Thank you
06/09/2026
about Sycamore Cabinet Handle Medium - Antique Brass
Beautiful handles
The handles are beautiful, good quality and easy to install
06/09/2026
about Claremont Small Hanging Wall Light Fine Porcelain - Antique Brass
Hyper satisfaite de mon achat. Placées dans le hall d'entrée, magnifiques.
06/09/2026
about Kilburn Cabinet Handle Medium - Antique Brass
Love our purchase
We absolutely love the hardware we’ve purchased.
06/09/2026
Mix and match
Bronze and Brushed gold looks fantastic
04/09/2026
about Clayton Thumbturn – Polished Nickel
Very disappointing quality
I am very dissatisfied with the quality of the handles I purchased. Some of them have developed black stains and marks despite having had very little use. Their appearance has deteriorated very quickly and they now look worn and damaged. This is very disappointing, especially considering how little they have been used. I expected much better quality and durability. I am not going never to recommend them
03/09/2026
Light sockets
These are stunning! I have our extension covered and now need to do the rest! Just ordered kitchen knobs & pulls - can’t wait for them to go on! 💕
03/09/2026
about Harper Sprung Door Handle - Antique Brass
I have a real issue with the technical information I received on the phone
The door handles look very nice, but once again I cannot install them because I need to make a hole in the door, and there is a metal keyhole inside.
I already had to send back another model, and will probably need to send back this one!
Nowhere do you see on the website the rod
I already had to send back another model, and will probably need to send back this one!
Nowhere do you see on the website the rod
03/09/2026
Corston.com replied: Hello, thank you for your feedback. We recommend checking all product details before purchasing to avoid issues like this. We…
Hello, thank you for your feedback. We recommend checking all product details before purchasing to avoid issues like this. We have already contacted you by phone and email to assist with your situation. We hope to resolve this for you quickly. Kind regards, Hadda Z. Lead Customer Service FR
about Kilburn Cabinet Handle Large - Bronze
Great handles
I love that handles, very good kvality, beautiful surface and color. Came in luxurios packiing.
03/09/2026
about Richmond Small Wall Light Fine Porcelain - Polished Nickel
Beautiful and delicate lamps
The lamps are very well made and look simply stunning in my bathroom. They produce a soft and and flattering light. They are also very easy to install. Happy with my purchase!
03/09/2026
about Claremont Medium Wall Light Fine Porcelain - Antique Brass
Výborné value of money - vztah ceny a kvality & designu.
Nákup proběhl hladce.
Zboží bylo doručeno dříve, než jsme očekávali.
Nákup proběhl hladce.
Zboží bylo doručeno dříve, než jsme očekávali.
03/09/2026
about Sycamore Cabinet Handle Small - Polished Nickel
QUALITY CABINET HANDLE
CUSTOMER OVER THE MOON
03/09/2026
Beautiful, low plastic plug quality
Looks great but it is not easy to install it on a not perfect wall with exactly 3 aligned holes as there is no wiggle room for the plastic part at the back, then the plastic plugs were very difficult to clip in and would not stay in place. Finally after many attempts and force it worked, only the plugs are not easy to use/ plug in. I have been provided with replacement plastic plugs part by the website but did not install those yet considering the difficulty we had the first time (even with the help of a professional electrician). Finally it is a beautiful product yes but its usability is not great because I think the quality of the plastic plugs does not feel great, it is a bit sad considering the price paid.
03/09/2026
Corston.com replied: Hi Louise, thank you for your detailed feedback. We're glad you find the product beautiful, and we appreciate your honesty…
Hi Louise, thank you for your detailed feedback. We're glad you find the product beautiful, and we appreciate your honesty about the installation challenges. We hope the replacement plugs work better and that the overall experience improves. Your insights will help our design team make future improvements. If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Matthias - Customer Experience Advisor NL/BE
Kind regards,
Matthias - Customer Experience Advisor NL/BE
Happy with the dimmer performance and design
Happy with the dimmer performance and design. Smooth dimming of my LED lighting. I mixed finishes with antique brass knobs and bronze plates. Looks great.
02/09/2026
about Barlow Cabinet Knob Small - Antique Brass
Corston Barlow knobs
⭐️⭐️⭐️⭐️⭐️ Beautiful quality and the perfect finishing touch
I’m absolutely delighted with my Corston Barlow knobs. They are beautifully made and have a lovely weight to them, which you can immediately feel when you pick them up. The antique brass finish is gorgeous — warm, understated and very classy without being too shiny or brassy.
They have completely transformed my kitchen cupboards and give them a much more bespoke, expensive feel. The detailing is subtle but makes such a difference, and they look particularly beautiful against my dove grey cabinets.
I also found the ordering process very straightforward and the quality was exactly what I was hoping for. They are a little more expensive than some alternatives, but in my opinion they are worth paying that bit extra for.
I’m absolutely thrilled with them and would highly recommend Corston to anyone looking for beautiful, quality cabinet hardware.
I’m absolutely delighted with my Corston Barlow knobs. They are beautifully made and have a lovely weight to them, which you can immediately feel when you pick them up. The antique brass finish is gorgeous — warm, understated and very classy without being too shiny or brassy.
They have completely transformed my kitchen cupboards and give them a much more bespoke, expensive feel. The detailing is subtle but makes such a difference, and they look particularly beautiful against my dove grey cabinets.
I also found the ordering process very straightforward and the quality was exactly what I was hoping for. They are a little more expensive than some alternatives, but in my opinion they are worth paying that bit extra for.
I’m absolutely thrilled with them and would highly recommend Corston to anyone looking for beautiful, quality cabinet hardware.
02/09/2026
about Cambridge Wall Floodlight – Antique Brass
Calidad fantastica y servicio perfecto.
Los productos Corston son excelentes y el servicio de entrega un 10!
Los productos Corston son excelentes y el servicio de entrega un 10!
02/09/2026
about Claremont Medium Wall Light Fluted Glass - Polished Nickel
Love it
I loved the design, and we using it again at another projet to the same client.
02/09/2026
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Antique brass beauties
Fantastic handles, super quality and thoughtfully designed. All these things have made my kitchen cupboards look gorgeous. Thank you Corston for being so helpful!
19/01/2021
Antique brass beauties
Fantastic handles, super quality and thoughtfully designed. All these things have made my kitchen cupboards look gorgeous. Thank you Corston for being so helpful!
19/01/2021
Awesome modern switches & sockets
We ordered sockets & switches with the clear backplate.
These look amazing when fitted - as we painted the paper insert to match the wall in our house.
Even our electrician who fitted them was so impressed, as it was a product he had not seen before - just placed an order for more, as we are now doing another room using the same sockets!
These look amazing when fitted - as we painted the paper insert to match the wall in our house.
Even our electrician who fitted them was so impressed, as it was a product he had not seen before - just placed an order for more, as we are now doing another room using the same sockets!
21/11/2020
Awesome modern switches & sockets
We ordered sockets & switches with the clear backplate.
These look amazing when fitted - as we painted the paper insert to match the wall in our house.
Even our electrician who fitted them was so impressed, as it was a product he had not seen before - just placed an order for more, as we are now doing another room using the same sockets!
These look amazing when fitted - as we painted the paper insert to match the wall in our house.
Even our electrician who fitted them was so impressed, as it was a product he had not seen before - just placed an order for more, as we are now doing another room using the same sockets!
21/11/2020
Syccamore brass handles
Beautiful! I am most satisfied with my purchase. The handles brought a new and romantic/classical atmosphere to my kitchen.
10/10/2020
Syccamore brass handles
Beautiful! I am most satisfied with my purchase. The handles brought a new and romantic/classical atmosphere to my kitchen.
10/10/2020
Brass bedside toggle dimmer switches and USB
Good quality. Very pleased with them
06/10/2020
Brass bedside toggle dimmer switches and USB
Good quality. Very pleased with them
06/10/2020
Beautiful product
Purchased your Kilburn bronze handles and I am obsessed with the look and quality. Will absolutely be coming back to you.
29/09/2020
Beautiful product
Purchased your Kilburn bronze handles and I am obsessed with the look and quality. Will absolutely be coming back to you.
29/09/2020
Excellent product & service
I could not recommend Corston enough for their beautifully crafted product & first class service. The quality is amazing and I can't wait to have everything fitted. We will buy again from them soon for sure.
18/09/2020
Excellent product & service
I could not recommend Corston enough for their beautifully crafted product & first class service. The quality is amazing and I can't wait to have everything fitted. We will buy again from them soon for sure.
18/09/2020
Highly Recommended & Outstanding Customer Service
Absolutely impressed with the quality, look and feel of the 4 Gang Clear Polished Nickel switch, not to mention the amazing customer service received from initial contact to a query after receiving my order. So good Ive purchased some more! Super fast secure delivery too! :-)
24/08/2020
Highly Recommended & Outstanding Customer Service
Absolutely impressed with the quality, look and feel of the 4 Gang Clear Polished Nickel switch, not to mention the amazing customer service received from initial contact to a query after receiving my order. So good Ive purchased some more! Super fast secure delivery too! :-)
24/08/2020
Fantastic
We are so pleased with our bronze door knobs, locks, brackets and hooks. They look wonderful and when the work on our house is finished aI will post pictures. Really helpful company, great quick service and beautiful good quality products.
16/07/2020
Fantastic
We are so pleased with our bronze door knobs, locks, brackets and hooks. They look wonderful and when the work on our house is finished aI will post pictures. Really helpful company, great quick service and beautiful good quality products.
16/07/2020
Great service!
Very happy with the sockets and switches from Corston. Very prompt delivery and excellent customer service. Thank you and look forward to seeing them installed!
08/07/2020
Great service!
Very happy with the sockets and switches from Corston. Very prompt delivery and excellent customer service. Thank you and look forward to seeing them installed!
08/07/2020
Beautiful products and customer experience
I ordered some dolly light switches from Corston, and when they arrived I was greeted with some beautiful packaging that enclosed my light switches. Firstly, the product lives up to my expectations, well made, aesthetically beautiful - can't wait to fit them. Secondly, the sustainable packaging is greatly appreciated, as is the attention to detail with how the products are packaged.
02/06/2020
Beautiful products and customer experience
I ordered some dolly light switches from Corston, and when they arrived I was greeted with some beautiful packaging that enclosed my light switches. Firstly, the product lives up to my expectations, well made, aesthetically beautiful - can't wait to fit them. Secondly, the sustainable packaging is greatly appreciated, as is the attention to detail with how the products are packaged.
02/06/2020
Beautifully made
We received our handles today which are beautifully made and surpassed our expectations- great value for money thank you
27/05/2020
Beautifully made
We received our handles today which are beautifully made and surpassed our expectations- great value for money thank you
27/05/2020