Customer experience

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 4.84 out of 5

Based on 6651 reviews

about Digby Sprung Door Handle - Antique Brass

Great product and service

Sybil R.

20/04/2026

about Harrow Medium Picture Light – Antique Brass

Lamp needs more Flexibilität

The picture light is very nice nice however cannot rotate the lamb enough. The light is going to the picture that you want to illuminate. The lamp is glaring into your eyes- I have asked the service to contact me - no reaction

Ingo P.D.B.v.M.

20/04/2026

about Southwark Mast Light – Bronze

Great product

Roland N.

20/04/2026

Antique Brass rocker

Absolutely beautiful pieces of switch assembly arrived in the manner we’ve become used to, each piece carefully wrapped in paper and card, a comprehensive list of items purchased and instructions to where to find fitting information. I chose to fit the rocker light switches myself aa my electrician was busy but it was a simple straightforward job, buyers should be aware though that the switch requires a deep pattress or back box, I managed to wiggle free my old boxes from the plaster and made the holes deeper for 40mm metal boxes, these accommodate the switch bulk and any associated cables behind. There’s a definite clunk to the switch with it being a solid brass rocker, very tactile and reassuring.

Simon E.

20/04/2026

about Milliner Cabinet Knob Medium - Antique Brass

You don't do quality control before shipping

I bought four handles online for an antique wardrobe that was being restored. One of the handles arrived defective, so I went to the Corston showroom in Barcelona, ​​where they confirmed it was faulty. The showroom was out of stock and ordered another shipment (the staff at the showroom were friendly and helpful, but they couldn't guarantee the new part would arrive on time, as we had already booked a one-day delivery) . We were incredibly disappointed and shocked when the second shipment again contained a defective part. Of course, we received a refund, but unfortunately, no one has been able to install the handle yet. It's a problem that you don't check the parts before shipping them. We are very upset and don't know how to resolve this. We would appreciate a solution and an explanation from you. Thank you and best regards.

Monica R.L.

20/04/2026

about Sycamore Cabinet Handle Small - Antique Brass

Sycamore Cabinet Handle Small - Antique Brass

Marcin Z.

19/04/2026

about Canning Thumbturn – Antique Brass

Everything perfekt

Siamo molto contenti dei prodotti e del servizio di Corston

Elisabeth T.

19/04/2026

about Grove Triple Toggle & 2x Schuko Type F Socket - Antique Brass | Black

Beautiful

Is perfect and beauty product

Sara P.B.

19/04/2026

about Oxford Cabinet Handle Small - Bronze

Good Quality

Really nice and heavy - good quality - they look great and like the almost charcoal colour to them, making them a lash harsh black colour.

Simon H.

19/04/2026

about Kew Double 4x Toggle Switch - Bronze

Wonderful

Après quelques problèmes liés à la gravure, tout est rentré dans l’ordre. J’ai été très bien accompagnée pour obtenir une totale satisfaction. Aujourd’hui, je suis ravie du produit, complètement conforme à mes attentes et de très belle qualité. Les interrupteurs sont magnifiques.
Je recommande tout à fait les produits Corston.

Camille F.F.

18/04/2026

about Claremont Small Wall Light Fine Porcelain - Antique Brass

Beautiful products, great service

Top quality products with beautiful finishes. Highly recommend. Service 5⭐️

Kirsten L.

18/04/2026

about Digby Long Plate Sprung Door Handle & Thumbturn - Antique Brass

Digby Long Plate Sprung Door Handle & Thumbturn - Antique Brass

Marie F.

18/04/2026

about Cotswold Dual Table Lamp Fine Porcelain – Antique Brass

Cotswold Dual Table Lamp Fine Porcelain - Antique Brass

ESTELLE E.

17/04/2026

about Mulberry 7W E27 LED Bulb

Works perfectly

We could not find any dimmable light bulbs at stores in our area of Portugal. This bulb works without any flickers or fades.

Michael M.

17/04/2026

Sample Finish Set

Oliver G.

17/04/2026

about Brixton Shelf Bracket 150mm – Bronze

Very nice product you sell

Maybe we will order new products into the future.

Pien V.d.P.

17/04/2026

about Richmond Small Wall Light Fine Porcelain - Antique Brass

Amazing little lamp

I am really happy with my lamp. I bought it for the clockroom and it looks so nice above the
mirror. It comes with a bulb so no need to buy one separately and the light is warm and lovely.

Elena A.

17/04/2026

about Regent Recessed Medium Pull - Antique Brass

Great service

The products and service were very good

Octa C.L.

17/04/2026

1G Two Way Rocker Switch - Bronze | Black

Emma G.

17/04/2026

about Windsor Large Pendant Light Opal Glass - Bronze

Complex assembly and broken glass

We weren't very lucky with this order, as the ceiling mount on one of the two lamps was impossible to open, and the glass shade didn't have a properly threaded connection for assembly. We filed a complaint, and they handled it quickly, sending us a new one, but it arrived completely broken. Finally, due to lack of time, we went to the showroom in Madrid and were able to get a replacement. We're happy with the service we received, but while the product is very beautiful, we don't find it very functional.

MARIA S.H.

17/04/2026

Corston.com replied: Hola Maria. Thank you for your feedback and for your patience throughout the process. We’re sorry for the issues you…
Hola Maria.
Thank you for your feedback and for your patience throughout the process. We’re sorry for the issues you experienced. This is not our usual standard.
We’re glad we were able to resolve everything with you in the end, and we truly appreciate you taking the time to share your experience. Your case is helping us reinforce our packaging and improve handling with our transport partners, especially considering the long-distance shipments.
Thank you again for your valuable input.
Luciana - Customer Experience Spain

about Cotswold Small Table Lamp Fine Porcelain – Antique Brass

Little Gem

Love this lamp - works in kitchen, bedroom or sitting area.

Carole A.

17/04/2026

about Eden G9 LED Bulb

Fab, very happy with it.

Anna M.

16/04/2026

about Hazel Brass Door Hinge Pair FR60 - Antique Brass 

Its a shame that the screws have a different colour than the Hing, other than that its a great product

Miguel C.

16/04/2026

Corston.com replied: Olá Miguel, Muito obrigado pelo seu feedback. Ficamos contentes por saber que, de forma geral, está satisfeito com o produto.…
Olá Miguel,
Muito obrigado pelo seu feedback. Ficamos contentes por saber que, de forma geral, está satisfeito com o produto.
Lamentamos, no entanto, a diferença de acabamento entre os parafusos e a dobradiça. Os parafusos devem corresponder ao acabamento da dobradiça, por isso gostaríamos de perceber o que aconteceu e resolver a situação.
Tentámos entrar em contacto consigo diretamente, mas não conseguimos falar consigo. Se ainda for possível, teremos todo o gosto em tratar da substituição.
Esperamos poder falar consigo em breve.

Com os melhores cumprimentos,
Luciana Nicastro
Showroom Account Advisor

about Brookfield Large Pendant Light Opal Glass - Antique Brass

Beautiful light shade

Beautiful shade. Came well packaged and was delivered swiftly. The brass fittings are of a high quality and look stunning. The shade provides a lovely cosy glow when lit and is a feature in the room when unlit. Will definitely use this company again.

Tania J.

16/04/2026

about Hazel Brass Door Hinge Pair FR60 - Antique Brass 

top quality solid hinges

Really strong and worth the price for durability

Louise P.

16/04/2026

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