Customer experience

With thousands of verified 5-star reviews, we're committed to the customer satisfaction that defines us.

Customer experience

With thousands of verified 5-star reviews, we're committed to the customer satisfaction that defines us.

4.84 out of 5

Based on 6667 reviews

about Richmond Small Wall Light Fluted Glass - Polished Nickel

Pretty little wall lights

Lovely quality lights for our bathroom. Delivery was speedy and though not cheap, they feel like value for money.

Customer

13/06/2026

about Richmond Small Wall Light Fine Porcelain - Antique Brass

Nice, but…

The product is overall a great quality, nice to touch and great design. But please make super the handles are the same lenght. Ours weren’t. There were 3mm differences, which is in this kind of a premium product big problem.

Tereza K.

12/06/2026

about Barlow Cabinet Knob Small - Antique Brass

Just right!

The look, feel, design, colour, size and weight of these little knobs are just as I’d hoped. Everyone has comment on the knobs and handles when they’ve been to see my new kitchen. I paid a little more than my planned budget but it was totally worth it.

Emma F.

11/06/2026

about Court 35mm GU10 LED Bulb – Black

Good

Markus W.

11/06/2026

about Door Handle Installation Tool

Very usefull

Giangaspero P.

11/06/2026

about Door Handle Installation Drill Bits

Very usefull

Giangaspero P.

11/06/2026

about Poplar Sprung Door Knob - Antique Brass

Fine goods

Giangaspero P.

11/06/2026

about Brixton Shelf Bracket 150mm – Bronze

Bronze brackets - beauties

The most fabulous brackets supporting a bespoke shelf in a new hall scheme.

Janet M.

11/06/2026

about Kew Single Toggle Switch - Antique Brass

Heel mooi design en werkt goed

Arthur d.J.

11/06/2026

Poor tactile feel

Poor tactile feel.
Generally good quality but the rotation has no detents and is push for on/off rather than rotating entirely to one side with a detent. For a switch with otherwise great quality the tactility/knob feel is a real let down.

Cameron M.

10/06/2026

Corston.com replied: Hi Cameron, thank you for your feedback. We're very sorry to hear that you were dissatisfied with the tactile quality…

Hi Cameron, thank you for your feedback. We're very sorry to hear that you were dissatisfied with the tactile quality of our dimmer switch. We appreciate your insights and will consider them for future improvements. If you have any question or if there is anything that we can do to help with future projects, please feel free to reach out.

April Rousseau - Customer Experience Lead US

about Mulberry 7W E27 LED Bulb

Review written in Shop App

Swapped out as not bright enough and too warm white

Wendy

10/06/2026

about Brookfield Large Pendant Light Fluted Glass - Polished Nickel

Review written in Shop App

Absolutely stunning.

Wendy

10/06/2026

about Kew Double 2x French/Belgian Type E Socket - Paintable | Black

Kew Double 2x French/Belgian Type E Socket - Paintable | Black

Ewa B.

10/06/2026

Amazing materials and finishes

Thank you for sending the samples in time for our client meeting. Both the toggle switches and matching sockets will form part of our project scheme. We're impressed by the quality of the finishes and the contemporary look of the products.

Valentina P.

10/06/2026

about Grove Single 2x Toggle Switch - Bronze

Grove Single 2x Toggle Switch - Bronze

Maria A.M.T.

10/06/2026

Very happy with the order on time as described very professional

Duk K.

09/06/2026

Phenomenal products and its so wonderful to have samples in hand to share with clients to truly

Phenomenal products and its so wonderful to have samples in hand to share with clients to truly showcase the quality of these products. I can't wait to incorporate them into my next project.

Katie D.

09/06/2026

about Bayswater Cabinet Knob Medium - Polished Nickel

Beautiful

Excellent quality, fast delivery , knobs and handles have finished the kitchen beautifully . Thank you Corston team

Julie S.

09/06/2026

about Kew Double 2x Vertical Rocker Switch - Paintable Antique Brass | White

Du la bon calite

Merci corstom

Ion C.

09/06/2026

about Kilburn Cabinet Knob Medium - Bronze

Love these

Love these.

Samantha M.

09/06/2026

about Milliner Cabinet Handle Small - Antique Brass

excellent

This is a really lovely handle and one that I’ve used in many interior projects. Excellent quality, great customer service and a very good price point.

Anna D.

09/06/2026

about Hammersmith Large Pendant Light Fluted Glass - Antique Brass

Manu

The two chandeliers are pleasant and meet expectations, it's a shame that one of them had an air bubble inside.

Stefano V.

09/06/2026

about Hyde Robe Hook – Antique Brass

Disappointed by incomplete set of fixings

I write this against the background of Corston products being excellent, but also expensive. This hook is of course of Corstons usual high quality and complements the rest of the range perfectly.
However, whilst it comes with screws and rawlplugs, they are only suitable for solid walls. I, like many other people I’m sure, fitted this to a plasterboard wall and hence needed suitable plugs. Luckily I had some, so not a problem, but at this level and for the price involved I expected it to come with fittings suitable for all eventualities.

Jonathan P.

08/06/2026

about Canning Thumbturn – Polished Nickel

BEAUTIFULLY MADE

PERFECT FOR LISTED BUILDING

MARK S.

08/06/2026

about Windsor Large Pendant Light Opal Glass - Antique Brass

Windsor Large Pendant Light Opal Glass - Antique Brass

Kristin H.

08/06/2026

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Really great advise when in

Really great advise when in store

Richard M.

20/08/2026

Quality products

Very good packaging, great quality of products and faster delivery than we could imagine!

Athanasia Z.

17/08/2026

An excellent store with excellent products - I

An excellent store with excellent products - I couldn’t be happier!

Mrs S.T.B.

15/08/2026

efficient and good quality

Corston provided exactly what you would expect - good quality products delivered in an efficient manner.
I ordered a sample knob and the pack of sample finishes and received then within a few days in excellent condition. The products themselves look and feel great in reality.
I am looking forward to using these samples in my client meetings or when I am designing.

Cristina A.

14/08/2026

I ordered a lamp, it came without a driver, I asked to send me a driver, received a LED strip instead. Later received a driver with a second box. Took quite some time but in the end everything works and looks great.

Artem S.

13/08/2026

Excellent customer service

Excellent customer service, very courteous and prompt service. A pleasure to deal with

Customer

13/08/2026

Mooie producten, slechte klantenservice nadien

Mooie producten, maar slechte klantenservice. Mijn plaatjes van stopcontact en lichtschakelaar vertonen al vlekken 2 maand na installatie. Ik heb dit gemeld, maar ik krijg geen reactie

Karine B.

09/08/2026

AMAZING

Roland G.

01/08/2026

The quality of the plastic holders of the sockets and switches are poor and flexible

The quality of the plastic holders of the sockets and switches are poor and flexible. The socket is not stable and goes inside the box or comes with the frame outside of the wall.

Juan S.T.P.

31/07/2026

I am thrilled with the quality of all Corston hardware—whether it’s handles for doors and windows

I am thrilled with the quality of all Corston hardware—whether it’s handles for doors and windows or for furniture.
We are going to replace all our old hardware with new pieces from Corston!
Fantastic quality!

Benedikt Z.

31/07/2026

Richmond Hanging Wall Lights

Richmond Hanging wall lights
Great service, excellent quality delighted with these lights.
from a very happy customer
thank you

Lisa L.M.

27/07/2026

Incomparable customer service with impeccable products

I have been using Corston for some time and they have never let me down in any way! I use them as a trade customer and also for my own home. The finishes are stunning and prices are good. I now recommend Corston to all architects and clients I work with.

Adam B.

26/07/2026

Good

Hendrik S.

22/07/2026

I’m disappointed

I’m disappointed, you’re using the generated pictures or smth like this on your website. The garment in real life has different proportions from what it is in real life. Also it creates an optical illusion how the object is in real life, especially the texture. It looks completely matt and not polished at all. The thickness (the width) is also different from what it is. And also the proportions, again.

Kateryna N.

18/07/2026

ŻANETTA O.

18/07/2026

Les poignées remonte mal et ne reste pas horizontal

Les poignées remonte mal et ne reste pas horizontal, elles reste de biais. Également j’ai acheté des rosaces de serrure, étant censé remplacer les anciennes hors le diamètre des corston inférieur des anciennes je n’ai pas pu les installer. Il serait bien de vendre des rondelles au diamètre supérieur à la rosace et de la même finition afin de cacher les troues de l’ancienne rosace.

Merci

KEVIN I.

14/07/2026

I am equally impressed with the product I received as well as the customer service provided by Dawid

I am equally impressed with the product I received as well as the customer service provided by Dawid. Great company

Mari J.

12/07/2026

The parts were delivered quickly

The parts were delivered quickly, and they were exactly what I ordered. Thanks! Excellent service!

Valtteri H.

11/07/2026

Customer service second to none.

Product quality is brilliant. Shipping is fast. Customer service is fantastic.

Because the customer support was so good I ended up placing another order.

Joe H.

09/07/2026

Todo perfecto

Martin M.

08/07/2026

Bestilt to ordre til Norge

Bestilt to ordre til Norge. Rask og presis levering hver gang. God kommunikasjon og informasjon fra bedriften. Har kjøpt 6 ulike produkter, og er strålende fornøyd.

Gry F.

07/07/2026

Barlow knob antique brass

The knob isn't antique brass, it's brushed gold. Extremely disappointing!
I tried to take pictures. They came out better looking than the actual knob

Annelies W.

06/07/2026

Nous avons commandé les interrupteurs et prises en laiton et nous n'en avons que des compliments

Nous avons commandé les interrupteurs et prises en laiton et nous n'en avons que des compliments.
La matière est vraiment de qualité.
De plus, livraison très rapide.
Nous sommes entièrement satisfaits et avons même repassé une deuxième commande.

Virginie M.

29/06/2026

Puse los tiradores en mi cocina y le salen unas manchas oscuras seguramente cuando los tocas con

Puse los tiradores en mi cocina y le salen unas manchas oscuras seguramente cuando los tocas con las manos mojadas.

rosa r.

28/06/2026

loved your product

loved your product.

Paola D.

26/06/2026

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