Customer experience

With thousands of verified 5-star reviews, we're committed to the customer satisfaction that defines us.

 4.84 out of 5

Based on 6667 reviews

about Sycamore Cabinet Handle Large - Polished Nickel

PERFECT

CUSTOMER LOVES THEM

MARK S.

10/09/2026

about Richmond Medium Wall Light - Bronze

Perfect

Francis F.

09/09/2026

about Southbank Tilt and Turn Window Handle - Antique Brass

Review written in Shop App
Excelente servicio

Gustavo

08/09/2026

about Apsley Long Plate Sprung Door Handle & Thumbturn - Bronze

Review written in Shop App
Fantasticos

Ana

08/09/2026

about Kew Triple 3x Vertical Toggle Switch - Polished Nickel

Disappointing delivery experience

I wanted to share my feedback about the handling of my order, as I found the experience quite disappointing.

I placed the order on July 2nd for a switch and a box. The box arrived on July 9th, but the switch did not, and the order was still showing as “being prepared”.

On July 13th, I contacted you via WhatsApp to find out what was happening, but I received no response. I tried again the following day and still heard nothing. Finally, on July 15th, I managed to speak to someone who told me they did not understand what had happened, as the product was still in stock.

I had to call again that same day because I still had not received any confirmation that the order had been shipped. After 13 days, the switch was finally sent and I received it on July 20th.

The person who assisted me over the phone was very kind, but I don’t think it is acceptable that, after paying €133 for the switch plus €13 in shipping costs, I had to chase the order myself to find out what was happening.

I understand that problems can happen, but in these situations I believe it is essential to keep the customer informed and provide a solution, especially considering the price of the product and the shipping cost.

Armendia M.

07/09/2026

Corston.com replied:

Hola Armendia,
Sentimos mucho que hayas tenido esta experiencia y entendemos tu frustración.
En e...

Lovely product

Beautiful product and functional as well!

Jennifer L.

07/09/2026

about Milliner Cabinet Knob Medium - Antique Brass

Mooie uitstraling

Prachtige matte kleur en mooi design.

Elvire R.

07/09/2026

about Richmond Small Wall Light Fluted Glass - Antique Brass

Beautiful lights

These lights are such great quality, the electrician commented on the high quality fittings and they look fabulous either side of a bathroom mirror, so pleased with my purchase and would definitely recommend the company, I ordered on the Monday and by Tuesday afternoon I had my products!! Exceptional service hence my review! Thank you

Eve H.

06/09/2026

about Sycamore Cabinet Handle Medium - Antique Brass

Beautiful handles

The handles are beautiful, good quality and easy to install

diane m.

06/09/2026

about Claremont Small Hanging Wall Light Fine Porcelain - Antique Brass

Hyper satisfaite de mon achat. Placées dans le hall d'entrée, magnifiques.

Martine D.V.

06/09/2026

about Kilburn Cabinet Handle Medium - Antique Brass

Love our purchase

We absolutely love the hardware we’ve purchased.

Leslie T.

06/09/2026

about Harper Single Pull Handle 320mm - Bronze

Just as expected

Very good quality

Antonio M.L.

06/09/2026

Mix and match

Bronze and Brushed gold looks fantastic

Stéphane V.

04/09/2026

about Grove Triple Socket Plate - Bronze

What a beauty

Love them all

Laurence C.

04/09/2026

about Ashby G9 LED Bulb  

Perfect

Francis F.

04/09/2026

about Clayton Thumbturn – Polished Nickel

Very disappointing quality

I am very dissatisfied with the quality of the handles I purchased. Some of them have developed black stains and marks despite having had very little use. Their appearance has deteriorated very quickly and they now look worn and damaged. This is very disappointing, especially considering how little they have been used. I expected much better quality and durability. I am not going never to recommend them

Gracia L.S.G.

03/09/2026

Light sockets

These are stunning! I have our extension covered and now need to do the rest! Just ordered kitchen knobs & pulls - can’t wait for them to go on! 💕

Dawn S.

03/09/2026

about Harper Sprung Door Handle - Antique Brass

I have a real issue with the technical information I received on the phone

The door handles look very nice, but once again I cannot install them because I need to make a hole in the door, and there is a metal keyhole inside.
I already had to send back another model, and will probably need to send back this one!
Nowhere do you see on the website the rod

Christine B.

03/09/2026

Corston.com replied: Hello, thank you for your feedback. We recommend checking all product details before purchasing to avoid issues like this. We…
Hello, thank you for your feedback. We recommend checking all product details before purchasing to avoid issues like this. We have already contacted you by phone and email to assist with your situation. We hope to resolve this for you quickly. Kind regards, Hadda Z. Lead Customer Service FR

about Kilburn Cabinet Handle Large - Bronze

Great handles

I love that handles, very good kvality, beautiful surface and color. Came in luxurios packiing.

Marketa S.

03/09/2026

about Richmond Small Wall Light Fine Porcelain - Polished Nickel

Beautiful and delicate lamps

The lamps are very well made and look simply stunning in my bathroom. They produce a soft and and flattering light. They are also very easy to install. Happy with my purchase!

Clara L.

03/09/2026

about Grove Single Toggle Switch - Antique Brass

Alles Gut

Fatena A.

03/09/2026

about Claremont Medium Wall Light Fine Porcelain - Antique Brass

Výborné value of money - vztah ceny a kvality & designu.
Nákup proběhl hladce.
Zboží bylo doručeno dříve, než jsme očekávali.

Veronika U.

03/09/2026

about Sycamore Cabinet Handle Small - Polished Nickel

QUALITY CABINET HANDLE

CUSTOMER OVER THE MOON

MARK S.

03/09/2026

about Grove Triple Toggle & 2x Schuko Type F Socket - Antique Brass | White

Beautiful, low plastic plug quality

Looks great but it is not easy to install it on a not perfect wall with exactly 3 aligned holes as there is no wiggle room for the plastic part at the back, then the plastic plugs were very difficult to clip in and would not stay in place. Finally after many attempts and force it worked, only the plugs are not easy to use/ plug in. I have been provided with replacement plastic plugs part by the website but did not install those yet considering the difficulty we had the first time (even with the help of a professional electrician). Finally it is a beautiful product yes but its usability is not great because I think the quality of the plastic plugs does not feel great, it is a bit sad considering the price paid.

Louise G.

03/09/2026

Corston.com replied: Hi Louise, thank you for your detailed feedback. We're glad you find the product beautiful, and we appreciate your honesty…
Hi Louise, thank you for your detailed feedback. We're glad you find the product beautiful, and we appreciate your honesty about the installation challenges. We hope the replacement plugs work better and that the overall experience improves. Your insights will help our design team make future improvements. If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Matthias - Customer Experience Advisor NL/BE

Happy with the dimmer performance and design

Happy with the dimmer performance and design. Smooth dimming of my LED lighting. I mixed finishes with antique brass knobs and bronze plates. Looks great.

Michael V.

02/09/2026

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