Delivery & Returns

Delivery

We will aim to dispatch all orders as soon as possible after confirmation of the order.  All of our products are packed and dispatched from our own warehouse in Wiltshire.  In rare circumstances where we are out of stock of a particular item, the website will allow the order to be placed.  We will then get in touch with you to advise of the length of the delay, while we work to get the product to you as fast as we can.

Orders placed by 11:00am will be dispatched on the same day, using a next day DPD service.  You will receive an email with the tracking number link when the order is dispatched.  DPD will email/txt you with delivery options that you can specify whilst the order is on the way to you. The parcel will require a signature on delivery.  From time of order delivery will usually take 1-2 working days to get to you depending on the time of order.

Orders placed after 1pm on a Friday or during bank holiday will be dispatched on the next working day.

If you have any special delivery requirements, please get in touch.  We will be able to help and discuss possible solutions.

For delivery to Europe, it can take between 3-5 working days from dispatch. For delivery to other international countries, it can take between 5-10 working days from dispatch.

  • UK Delivery cost is £6
  • European Delivery Cost is £20
  • Worldwide Delivery Cost is £30

Returns

If you have any problems with your order, please get in touch with us to help resolve it.  We are real humans with an office phone number, as well as by email, where we are happy to help you.

If you change your mind or decide the products are not required, you can return them to us within 28 days after receiving the goods for a refund.  The products should be in un-used condition and in their original packaging.

Please include in the package a note to explain the problem, and if you would like a refund or replacement.  A member of the team will be in touch when we receive the package.

Corston Architectural Detail

Bremhill House Cottage, Bremhill, Calne, Wiltshire, SN11 9HN