Customer experience

With thousands of verified 5-star reviews, we're committed to the customer satisfaction that defines us.

Customer experience

With thousands of verified 5-star reviews, we're committed to the customer satisfaction that defines us.

4.84 out of 5

Based on 6652 reviews

about Richmond Small Wall Light Fine Porcelain - Bronze

Richmond lamps

Not enough room for wires

Rupert S.

11/09/2026

Total rip off

Total rip off. These are plastic.

Susan S.

11/09/2026

Corston.com replied: Hi Susan, We're sorry to hear that you were unhappy with the quality of the plates you received. I can…

Hi Susan,

We're sorry to hear that you were unhappy with the quality of the plates you received. I can assure you that our plates are made from solid brass, only our outlets are made of plastic. Due to US electrical code all outlets must be made of non-conductive material such as plastic to prevent arc issues and electrical fires.

We've attempted to contact you via email as well as phone call, however we have not received a response. Please feel free to contact us so we can hopefully resolve any issues you have.

April Rousseau - Customer Experience Lead

about Richmond Small Wall Light Fluted Glass - Polished Nickel

Bardzo ładnie prezentuje się w mojej łazience obok lustra. Daje ciepłe, delikatne światło.

Izabela S.

11/09/2026

about Richmond Small Wall Light - Bronze

Richmond small wall light bronze

high quality product, perfect for the bathroom

Madelon V.

11/09/2026

about Malvern Small Wall Light Pleated Alabaster White - Antique Brass

Timeless Elegance & Exceptional Quality

Although it is on the pricier side, the quality of this lamp is absolutely outstanding. The installation was smooth and straightforward, and the resulting light output is incredibly warm and beautiful. Highly recommended!

Eugen A.

11/09/2026

about Regent Recessed Small Pull - Antique Brass

Regent Recessed Small Pull - Antique Brass

Emmanuelle P.

10/09/2026

Daniel Lischer

It’s what I was looking for.

Daniel L.

10/09/2026

about Double Socket - Bronze | Black

Stylish, functional product

Love the Double Sockets in bronze/black from Corston. Didn’t know I could get so excited by a plug socket!! They look super stylish and have greatly admired

Susan A.

10/09/2026

about Claremont Small Wall Light Fine Porcelain - Bronze

Claremont Small Wall Light Fine Porcelain - Bronze

Idalina G.

10/09/2026

about Richmond Small Wall Light - Antique Brass

Good things in little packages

These are beautiful lights just right to create some warm ambiance

steven s.

10/09/2026

about Richmond Small Wall Light Fine Porcelain - Antique Brass

Small wall light

Beautiful light, immaculately packed, delighted with my purchase

Grace D.

10/09/2026

about Sycamore Cabinet Handle Large - Polished Nickel

PERFECT

CUSTOMER LOVES THEM

MARK S.

10/09/2026

about Richmond Medium Wall Light - Bronze

Perfect

Francis F.

09/09/2026

about Southbank Tilt and Turn Window Handle - Antique Brass

Review written in Shop App

Excelente servicio

Gustavo

08/09/2026

about Apsley Long Plate Sprung Door Handle & Thumbturn - Bronze

Review written in Shop App

Fantasticos

Ana

08/09/2026

Disappointing delivery experience

I wanted to share my feedback about the handling of my order, as I found the experience quite disappointing.

I placed the order on July 2nd for a switch and a box. The box arrived on July 9th, but the switch did not, and the order was still showing as “being prepared”.

On July 13th, I contacted you via WhatsApp to find out what was happening, but I received no response. I tried again the following day and still heard nothing. Finally, on July 15th, I managed to speak to someone who told me they did not understand what had happened, as the product was still in stock.

I had to call again that same day because I still had not received any confirmation that the order had been shipped. After 13 days, the switch was finally sent and I received it on July 20th.

The person who assisted me over the phone was very kind, but I don’t think it is acceptable that, after paying €133 for the switch plus €13 in shipping costs, I had to chase the order myself to find out what was happening.

I understand that problems can happen, but in these situations I believe it is essential to keep the customer informed and provide a solution, especially considering the price of the product and the shipping cost.

Armendia M.

07/09/2026

Corston.com replied:

Hola Armendia,
Sentimos mucho que hayas tenido esta experiencia y entendemos tu frustración.
En e...

about Double Socket - Antique Brass | Black

Lovely product

Beautiful product and functional as well!

Jennifer L.

07/09/2026

about Milliner Cabinet Knob Medium - Antique Brass

Mooie uitstraling

Prachtige matte kleur en mooi design.

Elvire R.

07/09/2026

about Richmond Small Wall Light Fluted Glass - Antique Brass

Beautiful lights

These lights are such great quality, the electrician commented on the high quality fittings and they look fabulous either side of a bathroom mirror, so pleased with my purchase and would definitely recommend the company, I ordered on the Monday and by Tuesday afternoon I had my products!! Exceptional service hence my review! Thank you

Eve H.

06/09/2026

about Sycamore Cabinet Handle Medium - Antique Brass

Beautiful handles

The handles are beautiful, good quality and easy to install

diane m.

06/09/2026

about Claremont Small Hanging Wall Light Fine Porcelain - Antique Brass

Hyper satisfaite de mon achat. Placées dans le hall d'entrée, magnifiques.

Martine D.V.

06/09/2026

about Kilburn Cabinet Handle Medium - Antique Brass

Love our purchase

We absolutely love the hardware we’ve purchased.

Leslie T.

06/09/2026

about Harper Single Pull Handle 320mm - Bronze

Just as expected

Very good quality

Antonio M.L.

06/09/2026

about Centre Retractive Toggle Switch - Bronze

Mix and match

Bronze and Brushed gold looks fantastic

Stéphane V.

04/09/2026

What a beauty

Love them all

Laurence C.

04/09/2026

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Quality products

Very good packaging, great quality of products and faster delivery than we could imagine!

Athanasia Z.

17/08/2026

An excellent store with excellent products - I

An excellent store with excellent products - I couldn’t be happier!

Mrs S.T.B.

15/08/2026

efficient and good quality

Corston provided exactly what you would expect - good quality products delivered in an efficient manner.
I ordered a sample knob and the pack of sample finishes and received then within a few days in excellent condition. The products themselves look and feel great in reality.
I am looking forward to using these samples in my client meetings or when I am designing.

Cristina A.

14/08/2026

I ordered a lamp, it came without a driver, I asked to send me a driver, received a LED strip instead. Later received a driver with a second box. Took quite some time but in the end everything works and looks great.

Artem S.

13/08/2026

Excellent customer service

Excellent customer service, very courteous and prompt service. A pleasure to deal with

Customer

13/08/2026

Mooie producten, slechte klantenservice nadien

Mooie producten, maar slechte klantenservice. Mijn plaatjes van stopcontact en lichtschakelaar vertonen al vlekken 2 maand na installatie. Ik heb dit gemeld, maar ik krijg geen reactie

Karine B.

09/08/2026

AMAZING

Roland G.

01/08/2026

The quality of the plastic holders of the sockets and switches are poor and flexible

The quality of the plastic holders of the sockets and switches are poor and flexible. The socket is not stable and goes inside the box or comes with the frame outside of the wall.

Juan S.T.P.

31/07/2026

I am thrilled with the quality of all Corston hardware—whether it’s handles for doors and windows

I am thrilled with the quality of all Corston hardware—whether it’s handles for doors and windows or for furniture.
We are going to replace all our old hardware with new pieces from Corston!
Fantastic quality!

Benedikt Z.

31/07/2026

Richmond Hanging Wall Lights

Richmond Hanging wall lights
Great service, excellent quality delighted with these lights.
from a very happy customer
thank you

Lisa L.M.

27/07/2026

Incomparable customer service with impeccable products

I have been using Corston for some time and they have never let me down in any way! I use them as a trade customer and also for my own home. The finishes are stunning and prices are good. I now recommend Corston to all architects and clients I work with.

Adam B.

26/07/2026

Good

Hendrik S.

22/07/2026

I’m disappointed

I’m disappointed, you’re using the generated pictures or smth like this on your website. The garment in real life has different proportions from what it is in real life. Also it creates an optical illusion how the object is in real life, especially the texture. It looks completely matt and not polished at all. The thickness (the width) is also different from what it is. And also the proportions, again.

Kateryna N.

18/07/2026

ŻANETTA O.

18/07/2026

Les poignées remonte mal et ne reste pas horizontal

Les poignées remonte mal et ne reste pas horizontal, elles reste de biais. Également j’ai acheté des rosaces de serrure, étant censé remplacer les anciennes hors le diamètre des corston inférieur des anciennes je n’ai pas pu les installer. Il serait bien de vendre des rondelles au diamètre supérieur à la rosace et de la même finition afin de cacher les troues de l’ancienne rosace.

Merci

KEVIN I.

14/07/2026

I am equally impressed with the product I received as well as the customer service provided by Dawid

I am equally impressed with the product I received as well as the customer service provided by Dawid. Great company

Mari J.

12/07/2026

The parts were delivered quickly

The parts were delivered quickly, and they were exactly what I ordered. Thanks! Excellent service!

Valtteri H.

11/07/2026

Customer service second to none.

Product quality is brilliant. Shipping is fast. Customer service is fantastic.

Because the customer support was so good I ended up placing another order.

Joe H.

09/07/2026

Todo perfecto

Martin M.

08/07/2026

Bestilt to ordre til Norge

Bestilt to ordre til Norge. Rask og presis levering hver gang. God kommunikasjon og informasjon fra bedriften. Har kjøpt 6 ulike produkter, og er strålende fornøyd.

Gry F.

07/07/2026

Barlow knob antique brass

The knob isn't antique brass, it's brushed gold. Extremely disappointing!
I tried to take pictures. They came out better looking than the actual knob

Annelies W.

06/07/2026

Nous avons commandé les interrupteurs et prises en laiton et nous n'en avons que des compliments

Nous avons commandé les interrupteurs et prises en laiton et nous n'en avons que des compliments.
La matière est vraiment de qualité.
De plus, livraison très rapide.
Nous sommes entièrement satisfaits et avons même repassé une deuxième commande.

Virginie M.

29/06/2026

Puse los tiradores en mi cocina y le salen unas manchas oscuras seguramente cuando los tocas con

Puse los tiradores en mi cocina y le salen unas manchas oscuras seguramente cuando los tocas con las manos mojadas.

rosa r.

28/06/2026

loved your product

loved your product.

Paola D.

26/06/2026

The order has not been completed yet

The order has not been completed yet, but the workmanship is very nice and it appears to be functional."

Martin J.

22/06/2026

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