Customer experience
With thousands of verified 5-star reviews, we're committed to the customer satisfaction that defines us.
Based on 6652 reviews
about Richmond Small Wall Light Fine Porcelain - Bronze
Richmond lamps
11/09/2026
Total rip off
11/09/2026
Corston.com replied: Hi Susan, We're sorry to hear that you were unhappy with the quality of the plates you received. I can…
We're sorry to hear that you were unhappy with the quality of the plates you received. I can assure you that our plates are made from solid brass, only our outlets are made of plastic. Due to US electrical code all outlets must be made of non-conductive material such as plastic to prevent arc issues and electrical fires.
We've attempted to contact you via email as well as phone call, however we have not received a response. Please feel free to contact us so we can hopefully resolve any issues you have.
April Rousseau - Customer Experience Lead
about Richmond Small Wall Light Fluted Glass - Polished Nickel
11/09/2026
about Richmond Small Wall Light - Bronze
Richmond small wall light bronze
11/09/2026
about Malvern Small Wall Light Pleated Alabaster White - Antique Brass
Timeless Elegance & Exceptional Quality
11/09/2026
about Regent Recessed Small Pull - Antique Brass
10/09/2026
Daniel Lischer
10/09/2026
about Double Socket - Bronze | Black
Stylish, functional product
10/09/2026
about Claremont Small Wall Light Fine Porcelain - Bronze
10/09/2026
about Richmond Small Wall Light - Antique Brass
Good things in little packages
10/09/2026
about Richmond Small Wall Light Fine Porcelain - Antique Brass
Small wall light
10/09/2026
about Southbank Tilt and Turn Window Handle - Antique Brass
Review written in Shop App08/09/2026
about Apsley Long Plate Sprung Door Handle & Thumbturn - Bronze
Review written in Shop App08/09/2026
Disappointing delivery experience
I placed the order on July 2nd for a switch and a box. The box arrived on July 9th, but the switch did not, and the order was still showing as “being prepared”.
On July 13th, I contacted you via WhatsApp to find out what was happening, but I received no response. I tried again the following day and still heard nothing. Finally, on July 15th, I managed to speak to someone who told me they did not understand what had happened, as the product was still in stock.
I had to call again that same day because I still had not received any confirmation that the order had been shipped. After 13 days, the switch was finally sent and I received it on July 20th.
The person who assisted me over the phone was very kind, but I don’t think it is acceptable that, after paying €133 for the switch plus €13 in shipping costs, I had to chase the order myself to find out what was happening.
I understand that problems can happen, but in these situations I believe it is essential to keep the customer informed and provide a solution, especially considering the price of the product and the shipping cost.
07/09/2026
Corston.com replied:
Sentimos mucho que hayas tenido esta experiencia y entendemos tu frustración.
En e...
about Double Socket - Antique Brass | Black
Lovely product
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Mooie uitstraling
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about Richmond Small Wall Light Fluted Glass - Antique Brass
Beautiful lights
06/09/2026
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Beautiful handles
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about Kilburn Cabinet Handle Medium - Antique Brass
Love our purchase
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about Centre Retractive Toggle Switch - Bronze
Mix and match
04/09/2026
What a beauty
04/09/2026
you must not give me an
22/06/2026
Nos appliques sont superbes et fendent les lieux
20/06/2026
Apliques maravillosos
19/06/2026
Great products great service! Would recommend!
18/06/2026
From start to finish
12/06/2026
Highly recommended
11/06/2026
barlow and bayswater bouton
06/06/2026
Tres belle commande de qualité , sobre , esthétique
01/06/2026
I don't give full score
25/05/2026
high quality
17/05/2026
Szybka wysyłka
15/05/2026
Very happy to have visited the beautiful new Munich Showroom
15/05/2026
Thanks for opening a showroom in Munich.
14/05/2026
WE ARE VERY
14/05/2026
Beautiful light shades
13/05/2026
Extremely helpful staff who are very knowledgable on all their products
11/05/2026
great!
11/05/2026
EXCELLET
11/05/2026
Beautiful antique brass cabinet handles
10/05/2026
Sehr hochwertig aussehende, gut verarbeitete Leuchte
08/05/2026
everything perfect; excellent
04/05/2026
I am completely satisfied with the entire order and would recommend it to other customers
04/05/2026
Ordine placche
Ottimo
02/05/2026
EXCELLENT COMPANY
30/04/2026