Delivery

Orders are assembled, packed and dispatched within 1-3 working days. Antique brass and Unlacquered products are hand-finished to order and can take up to 3 days to ship from order confirmation.

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Delivery

Orders placed before 1pm will usually be dispatched within 1-3 working days. Larger or antique brass orders typically take up to 3 days from order confirmation. All UK orders are sent on an express service with DPD, UPS or FedEx. You will receive an email or text message with tracking details where you can manage the delivery. Corston and our delivery partners are responsible for delivering the order to the address on the order.

Due to Covid-19, deliveries are often contactless. Under normal circumstances a signature is required. 7 days after the order is shown as delivered, it is accepted by the customer as fully complete and received.

Corston does not take any responsibility for claims of loss after this time. In rare circumstances where a product is out of stock, the website will allow the order to be placed. We will show the expected delay at checkout and have an expected stock date on the product pages. We will work to get the product to you as fast as we can.

UK Delivery costs

• UK Delivery cost is £6 for orders £1-£99
• UK Delivery cost is £10 for orders £100-£499
• UK Delivery cost is £20 for orders £500+

Channel Islands and the Isle of Man Delivery costs

• UK Islands Delivery cost is £20 for orders £0-£500
• UK Islands Delivery cost is £40 for orders £500+

For delivery to Europe, it can take between 3-5 working days from dispatch with UPS or FedEx. For delivery to other international countries, it can take between 5-10 working days from dispatch with FedEx.

European Delivery costs

• European Delivery cost is £15 for orders £0-£29
• European Delivery cost is £30 for orders £30-£199
• European Delivery cost is £60 for orders £200-£999
• European Delivery cost is £100 for orders over £1000+

European Delivery with Taxes and Duties Paid

• European Delivery cost is £35 for orders £0-£29
• European Delivery cost is £55 for orders £30-£59
• European Delivery cost is £65 for orders £60-£99
• European Delivery cost is £95 for orders £100-£199
• European orders with taxes paid over £200 will have to contact the sales team

Worldwide Delivery

• Worldwide Delivery cost is £30 for orders £1-£199
• Worldwide Delivery cost is £80 for orders £200-£999
• Worldwide Delivery cost is £130 for orders over £1000+

How Corston calculate taxes paid to Europe

Customers based in the European Union have the option of choosing between their orders delivered at place or with taxes paid. Delivered at place or DAP requires that import tax is immediately to the local government at the point of import. This will involve paying one of our couriers, FedEx or UPS to do this. Both couriers have an extra fee for this, typically between 5 and 20 Euros extra.

Customers who wish to remove hidden costs or the hassle of dealing with a second invoice, can choose to pay with taxes paid at checkout. We have calculated this by taking an average European Tax Rate + the cost of delivery + a small disbursement fee. We only offer this service to a maximum order value of £200. If your order value is above this, but still wish to deliver taxes paid, please contact our sales team for a quote.