The website is powered by Shopify, one of the biggest ecommerce platforms. Payments are processed securely by either Paypal or Stripe. We do not see your card information at any point.

We send orders with DPD or FedEx in the UK on a next day service.

You will receive an immediate order confirmation. Then you will receive another email when the order has been packed and dispatched. This email contains a link to track the parcel.

UK Orders usually arrive next day or within 48 hours, depending on what time the order is placed. If we receive the order before 1pm it should be processed same-day.

Instructions are available online on the support page, and can be printed at home if required. We do not include paper instructions with every product to reduce packaging waste. Most products can be fitted by a proficient DIY person, but if in any doubt it is wise to get qualified support. Some electrical products must be certified after fitting.

We don’t have showrooms, as we are an online business to give the best possible value. We recommend that you buy a sample product to get a sense of the quality and service You can visit us at interiors shows throughout the year when Covid subsides. If you are in London then Kent&London have a selection of our products on show.

We launched the website in September 2019. Before this we have taken 2 years working on research, design and development of the products.

We are a small team of product and digital designers that have been in the interiors business for a long time. Previously we have worked on and created hundreds of products for other well known brands.